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0044 1245 322331 Open
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Customer Service

  • Online Payments:

Our online payments are handled securely by Worldpay. Payment methods accepted are MasterCard, Visa & PayPal. If you require more information on payment security and fraud protection by Worldpay please click here (Worldpay main site)

  • Prices:

All prices displayed are in US dollars and subject to change without notice. We are a UK based company so our USD prices displayed will change based on current exchange rates.

  • Shipping:

For full details on shipping information please click here to see our "Shipping information page"

  • Import Duty and tax information:

Import tax & Duties -USA

Orders to the USA under $800 - You will not pay any tax or duty.

As a result of a change in US law (introduced in March 2016) the threshold (De Minims Value) at which duties and taxes are imposed on imports has risen to $800. This means that orders below $800 do not require formal customs procedures, speeding up deliveries into the United States. This applies to one order (up to $800) per customer, per day.

All our products are zero rated to the USA, meaning even on orders over $800 you will not be hit with large duty charges. However if the value of your order is over the $800 threshold it will require a formal customs entry and you will be charged a small fee for this.

As all our prices include shipping fees (to the US) should you wish to purchase an order over the value of $800 we suggest you place several orders, each under the $800 threshold. Please remember only one ($800 or less) order per calendar day.

Import tax & Duties -Canada

All of our products (Motorcycle Stands & Lifts) are zero rated to Canada. You will however have to pay local GST/HST/PST if they apply. Please contact your local tax office to find out more.

  • Warranty:

All our products are covered by our standard 3 year warranty with the exception of a few parts that are not manufactured by us in house. (These will be covered by the manufactures warranty - Minimum of 1 year) For more information please check the FAQ's on the product page for exact warranty period.
In the unlikely event of a problem or fault with your abba product outside of the warranty period please contact us and we will do our upmost to rectify the issue. Our products are built to last and we pride ourselves on our after sales service and customer support, so rest assured you are in safe hands.

  • Returns

For any items that arrive damaged we will provide the option of a partial refund or a replacement part free of charge. If you change your mind and wish to return an unused product we are happy to accept any return providing you notify us within 14 days by phone or email. You will be provided with a returns form to complete. All returned items must be shipped back to us at your own cost. We will refund you for the product excluding the shipping costs paid by ourselves to get the item to you. Please note: Shipping costs are included within the price of the product. Proof of this amount is available on request. More details can be found within our terms and conditions.

  • Terms, conditions & Site Privacy:

Pease click the link to see our full terms and conditions & privacy policy.

  • Website Cookies:

Full details regarding our website cookies can be found in our Cookie Policy.

  • Why Buy from abba?

Sure, there are a lot of online retailers selling motorcycle stands, lifts, jacks and hoists. We know that, and you know that. But very few (if any) are able to offer the simple, yet very clever designs that we offer combined with swing arm pivot data for over 400+ motorcycles. We have 25 years experience of designing, manufacturing and selling motorbike lifts and stands all over the world. Our "abba" brand is very well known in the UK and becoming increasingly well known in the US for supplying quality equipment that is built to last.

Above all else we are a company that cares. When you buy from abba you don't just receive a product you receive a "service". Whether that be during the buying process or 10 years down the line, we are here to offer any help and support needed with any abba product. We are a family run business that has got to where we are today because of the quality products and excellent customer service we provide. However don't take our word for it, searching through our extensive website reviews, ebay feedback, magazine tests and thousands of reviews online (forums, review sites etc) you'll see that our reputation proceeds us!

If you need any more information or have any questions please feel free to contact us and we'll be happy to assist you.